Phone System Outage
We're currently experiencing issues with our phone system stemming from an outage with Hawaiian Telcom, and as a result, phone calls may not get through to our branch staff. However, our 24/7 call center continues to be available. We apologize for any inconvenience the issue may cause and are working to correct it as soon as possible.
Prince Jonah Kuhio Day
Our offices will be closed on Tuesday, March 26, in observance of Prince Jonah Kuhio Day.
Partial Government Shutdown
If you're affected by the Partial Government Shutdown, please call us at 808.973.4311, or toll-free at 1.866.351.4311 to find out how we can help. Alternatively, you may visit us at any one of our branches.
Marriott Data Breach
On Friday, November 30, 2018, Marriott announced a massive data breach affecting up to 500 million guests. Specifically, the breach affects guests that stayed at the following Starwood brand hotels between 2014 and September 2018:
- The Luxury Collection
- Four Points by Sheraton
- W Hotels
- St. Regis
- Le Meridien
- Tribute Porftolio
- Design Hotels
We recommend members keep close tabs on their credit report, credit card accounts, checking accounts, and more. As always, be sure to report any suspicious account activity on your HLEFCU account to us immediately, and report any discrepancies in your credit report to the credit bureaus. If you have any questions, please call us at 808.973.4311, or toll-free at 1.866.351.4311.
State of Hawaii Payroll
The State of Hawaii is modernizing their payroll system. However, as part of the process, State employees will need to update their direct deposit information. For more information and to update your information, please visit the State of Hawaii Enterprise Payroll and Time & Attendance Modernization page
As a reminder, HLEFCU's Routing Number is 321379180
Zippy's Data Breach
If you used your HLEFCU debit or credit card at any Zippy's locations (including Pomaikai Ballrooms) between November 23, 2017, and March 29, 2018, your card data may have been compromised by the Zippy's Restaurant data breach. Potentially compromised data includes names and card numbers.
At this time, we are not re-issuing any debit or credit cards, though you may request a replacement card if you prefer one. Instead, we encourage members to monitor their accounts for any suspicious activity. If you see anything out of the ordinary, please contact us at 808.973.4311 or call the number on the back of your card.