Contact Us

For questions, comments or suggestions, please feel free to contact us.  Please do not include sensitive personal information such as your Social Security Number, account number, maiden name, etc. when contacting us via this field. 

 
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  • Mailing Address: 1537 Young Street, 3rd Floor, Honolulu, HI 96826
  • Phone: 808.973.4311
  • Toll Free Phone: 1.866.351.4311
  • Automated Phone Banking: 1.844.952.5200 
  • Fax: 808.949.0556
  • Online Bill Pay Assistance:  1.855.285.8767
  • Check Re-orders:  Please visit Main Street Checks

HLEFCU Platinum Mastercard® Credit Card:

  • Lost/Stolen:  1.800.449.7728 
  • International Lost/Stolen:  1.727.299.2449
  • PIN Select:  1.888.886.0083
  • Customer Service:  1.855.584.2960
  • Card Activation:  1.800.631.3197
  • Payment Address:  â€‹PO BOX 60510, City of Industry, CA 91716-0510

HLEFCU Mastercard® Debit Card:

  • Lost/Stolen:  1.888.918.7711
  • PIN Select:  1.866.985.2273
  • Customer Service:  1.888.918.7711
  • Card Activation:  1.866.985.2273